Privacy Policy

Privacy Policy
Last updated: December 29, 2024

At CrystalPower, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit or make a purchase from our website [www.crystalpower.com] (the "Site").

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect information in a variety of ways when you interact with our website, including:

Personal Information: When you make a purchase, create an account, or contact us, we collect personal information such as your name, email address, mailing address, phone number, and payment details.
Automatically Collected Information: When you visit our Site, we may collect information about your device, your IP address, your browsing behavior, and other usage data through cookies, web beacons, and other technologies.
Payment Information: When you make a purchase, payment details (such as credit card numbers) are processed by our payment processor, [Payment Processor Name]. We do not store payment details directly.
2. How We Use Your Information
We use the information we collect to:

Process and fulfill your orders, including sending order confirmations, shipping notifications, and customer service responses.
Improve our website and services, including analyzing user behavior and preferences to enhance the customer experience.
Communicate with you, including sending promotional offers, newsletters, or other marketing communications (you can opt-out at any time).
Prevent fraud and ensure the security of our website and transactions.
Comply with legal obligations or enforce our terms of service.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with third parties under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers that help us operate our business, such as payment processors, shipping companies, and email marketing services.
Legal Compliance: We may disclose your personal information if required by law or in response to legal requests from authorities such as a court order, subpoena, or government investigation.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your user experience on our Site. Cookies help us remember your preferences and improve site functionality. You can adjust your browser settings to refuse cookies, but please note that some parts of the Site may not function properly if you do.

5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
Depending on your location, you may have certain rights related to your personal data:

Access: You can request to access the personal data we hold about you.
Correction: You can update or correct inaccurate personal data.
Deletion: You can request to delete your personal information, subject to certain limitations.
Opt-out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
If you wish to exercise any of these rights, please contact us at [your email address].


7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site, and the "Last updated" date will be revised accordingly.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

CrystalPower
Email: 515056840@gmail.com
Whatsapp: +86 17051253431